Bodyzorbs are a fantastic product, incredibly popular, profitable and made as strong as possible, however due to the nature of the product and how they will be used, they will require regular maintenance and repairs.
They have been tested to withstand rolling, crashing and falling but their lifespan will depend heavily on their use. Although some operators may be able to use the same Bodyzorbs for a number of years, heavy use may mean replacing the Bodyzorbs annually, while also having to do regular maintenance and repairs including sending balls off for repair.
A puncture is usually very easily repaired with a bit of tear-aid www.tear-aid.co.uk (see repair video). Splits may occur and can also usually be repaired with tear-aid(see repair video). If the problem cannot be repaired by yourself, then you should contact us so that we can help.
We are happy to do any repairs for the 1st month and after that you will have to pay for repairs or do them yourself
Small split/puncture/handle repair: £10 Large split/puncture: £30
Spare handle £5 (Can be welded or glued on)
Spare Strap £20 (Need to be glued on)
2 Sections completely connected £70
You can send your Bodyzorb/s to the following address (make sure you clearly identify what and where the problems are with a note and arrow with a marker pen on the Bodyzorb). Also make sure that you include your contact details and return address.
We will usually re-weld the problem area or apply tear-aid. Although most repairs should be quite quick we cannot guarantee an immediate availability for a repair. We will try our best to repair within a week.
We cannot be held responsible for an event that you may have booked and may miss because of out of action Bodyzorbs. We cannot lend or give you any replacement Bodyzorbs to cover your events. You should have spare Bodyzorbs for your events to allow for out of action Bodyzorbs and you should be able to do temporary repairs yourself.
If a Bodyzorb gets a split we cannot immediately assume that it is a manufacturing fault as over inflation and7or improper, extreme or excessive use may also be the cause.
Whatever the problem we will do our best to help.
You can download the BodyZorbz Instructions, Safety and Risk Assessment PDF here.
A BodyZorbz Instructional video can be viewed below
