Waterwalkerz Warranty, Terms

Waterwalkerz balls are widely known to be the best in the world. We use unique material, tools, welders, and a very skilled and experienced production team.

Seams: 12 month warranty on the ball’s seams (in fact it is very unlikely that a seam will ever be a problem)

Handles/Anchor Points: No warranty, as improper use can damage a handle or anchor point. We can replace handles/anchors if needed (see repairs page).

Zips: No warranty, as improper use can damage a zip. We can replace a zip if needed (see repairs page).

The most common problem is likely to be the zip and most problems can be avoided simply by following the instructional video and making sure that staff follow the instructions properly.

Although some people have been using the same balls for years, many of our customers believe that getting new balls each year is probably the best solution (so they look clean and fresh). It’s best to expect the balls to last a year, possibly replacing the zip after 6 months (although many people will use the same ball with the same zip for a number of years).

You can download the Waterwalkerz Instructions, Safety and Risk Assessment PDF here.